Shipping policy
Our Shipping Policy
Thank you for shopping with Elarix. We are committed to delivering your order safely and as quickly as possible.
Order Processing
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery time is usually between 7 to 15 business days depending on your location. In some cases shipping may take longer due to high demand customs clearance or courier delays.
Tracking Information
Once your order has been shipped you will receive a tracking number by email so you can follow your package during delivery.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Sometimes we may offer free shipping on selected products or special promotions.
Wrong Address
Please make sure your shipping address is correct before placing your order. Elarix is not responsible for orders shipped to incorrect addresses provided by customers.
Delayed or Lost Packages
If your package is delayed or lost during shipping please contact us and we will do our best to help resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping please contact our support team anytime. We are always happy to help.